CONFERENCE CENTER

Guest Services Group Sales Coordinator – PT

 

Mission:America’s Keswick is a multi-generational, cross-cultural ministry where biblical teaching and worship lead to a deeper relationship with Jesus Christ, resulting in a transformed life. We serve people with excellence through addiction recovery, conferences, events, retreats and outreach.

Purpose: The purpose of America’s Keswick is to model and teach biblical victorious living in Christ Jesus, to provide an environment in which biblical life transformation takes place and to foster active personal involvement in the local church.

Department Purpose: The purpose of the Guest Services Department is to provide an excellent conference atmosphere and experience for all guests. It seeks to accomplish this through careful planning of the schedule, speakers, musicians and optional activities. This enables the ministry to create the maximum potential for spiritual impact and social enjoyment of America’s Keswick.

Position Purpose: The Group Sales Coordinator will provide support to the Guest Services Director and assist with the Group Sales process and management.

 

ESSENTIAL COMPONENTS:

  • The one holding this position must be a mature Christian, able to effectively lead and demonstrate Christ-likeness. It is imperative that this person always conduct themselves in a manner as to uphold a solid testimony in harmony with traditional, conservative, evangelical values. He or she must completely adhere to the doctrinal position of America’s Keswick and seek to live the principles of God’s Word. It is understood that failure to maintain a high standard of personal testimony will be grounds for dismissal.
  • Educationally, this person should possess a high school diploma or equivalent required; an associate’s degree or coursework in Event Planning, Ministry, or related fields is preferred.
  • No prior experience required, but any internship or volunteer experience in event planning, hospitality, or ministry is a plus.
  • Solid communication and organizational skills required.
  • Proficiency in computers and in Asana, Microsoft Word, Excel and Outlook, and able to learn Shelby & RezStream.
  • Ability to multitasks and work efficiently in a fast paced, team environment.

 

DUTIES AND RESPONSIBILITIES:

  • Coordinate group bookings after initial sale, creating and tracking projects in Asana from start to finish.
  • Enter and update group details in RezStream and Shelby to ensure accurate records across systems.
  • Communicate group needs with internal departments, providing clear updates and ensuring smooth execution.
  • Proactively follow up with the Guest Services Director to collect missing details and approvals.
  • Anticipate needs, resolve issues independently, and keep timelines and deliverables on track.
  • Prepare and distribute group checklists, and summaries, reporting as needed.
  • Other miscellaneous duties as requested by the Guest Services Director or Director of Strategic Initiatives.

 

REPORTING RELATIONSHIPS: The Group Sales Coordinator reports to the Guest Services Director.

 

HOURS: 

  • This is a part-time position of approximately 20 hours per week. Due to the nature of the position, this position will need to work a variety of hours and days, including nights and weekends to accomplish the job responsibilities. This position has the option to be hybrid, both remote and on-site, with coordination from the Guest Services Director.
  • Compensation: The compensation rate for this position is $15.49 per hour.
  • Benefits: As this is a part-time position, the role is not eligible for employee benefits.

 

 

PHYSICAL DEMANDS/WORKING CONDITIONS: 

  • Ability to stand, walk, or sit at a computer for an extended period.
  • Ability to see and hear within normal range
  • Finger and hand dexterity to manipulate objects

The physical requirements described represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the principal duties of the job except where to do so would cause an undue hardship on America’s Keswick’s business operations.

 

 

Please fill out the Employment Application Form below. Thank you.

 

Employment Application