Frequently Asked Questions
Colony of Mercy - Addiction Recovery Program for Men
Who needs to call for the application? While we can certainly go over our program plan with a friend or loved one, the applicant will be the one who needs to request his application.
How can I reach a Chaplain? Call the Colony directly at 848-227-4591. Our admissions office may be reached (Monday through Friday, 8 a.m. - 4 p.m.) If you cannot get a chaplain immediately, you may leave a message on his voice mail or you can contact Guest Services during normal business hours at 800.453.7942. For emergencies after hours, please call 732.674.6703.
How do I get in touch with a resident at the Colony? Usually, this is done through the man's chaplain. We will encourage the man to write home while on orientation (his first 30 days at a minimum). However, if there is a family emergency, you can call the main number to speak with any chaplain on duty. The men cannot receive calls on the payphones at the Colony. You can also write. Please address to: America's Keswick 601 Route 530 Whiting, NJ 08759-3599 attn.: (resident's name) Colony of Mercy on the envelope as mail gets sorted from a central location and is distributed to the various areas on campus.
How can I find out who my loved one's counselor is? Any chaplain can tell you that. Just call the main number and ask for the chaplain on duty. If he is counseling, you may have to leave a message on his voice mail. However, he should return your call in a timely fashion.
I need to speak with someone about visiting a resident. Can I attend the Wednesday / Sunday night services with my son/husband/father? During the man's Orientation (first 30 days) we ask that you refrain from attending our chapel services as it may serve as a distraction to the man. He is just learning how to get his life together and in a vital relationship with Jesus Christ. Any distraction at this crucial stage could prevent that from happening and even jeopardize his stay as he may be tempted to leave with family afterwards. After the Orientation stage is over, he will contact you about setting up visits and chapel services. He will need to sign-up anyone who will be visiting him for either Saturday or Sunday visits. On visit weekends (every OTHER week) visiting hours are from 12:30 - 8:00 PM Saturday and 1:00 - 7:30 PM Sunday where you are free to join us for the evening chapel service.
Do you have a women's ministry? Our Women's Addiction Recovery Ministry, Barbara's Place, opened it's doors February 2014. Barbara's Place offers 8 beds and the program lasts anywhere from 6-12 months. Be sure to call us at 800.453.7942 for more information. We also work with the wives, fiancees, and girlfriends of men in the program through the Women of Character Program.
Can I call for my loved one who is on the waiting list? Because we place a high level of personal responsibility on the individual, the person desiring help must be the one who actually makes the phone calls. The help we offer begins as he takes responsibility for his life and calls on a weekly basis while waiting for an opening. This indicates to us that he is actively interested in getting help for his life.
Barbara's Place - Addiction Recovery Program for Women
When can I have visitors? Visits begin after one month. Visits are Sunday from 2-5pm at Barbara’s Place. During the students 2nd-4th month in the program visits are limited to immediate family only. Students are allowed 3 adult visitors each visit day.
Do we ever get to do things off the property? Students go to church at a local church in Whiting on Sundays, and the house is also sometimes invited to Christian events held at other churches in the area. Each student has a mentor from the community that often takes them off property to shop or eat.
Can I bring a smartphone with me? There are no phones or smart phones allowed during a student's stay at Barbara's Place. There is a phone provided to make the weekly allowed calls. MP3 players are allowed with the use of a small speaker - headphones are not allowed as we do not want students to isolate. There are no phones or smart phones allowed during a student’s stay at Barbara’s Place
What do I need to bring? All linens and bedding is provided as well as hygiene products. Students only need to bring clothing for the season they will be at Barbara’s Place. Students can bring their own soaps and hygiene products, but it is not necessary.
How do you handle medical needs? If you have insurance accepted in NJ, we deal with a local Clinic for basic medical, dental and GYN needs. Medical emergencies are handled through Community Hospital Emergency Room. Prescriptions are picked up from Walgreens or CVS in town.
What do we do all day? 4 mornings a week, we do Housekeeping for the conference center. Early Afternoon and Evenings are devoted to classroom learning. There are 17 different classes students take weekly in addition to morning devotions and Sunday church. Free time is set for homework and relaxation. Three nights a week recreation, crafts, or group activities are planned by staff. Students have access to staff for individual support and counseling weekly